Refund Policy

Last updated: 4 June 2026

⚠ Template — review with a legal professional and replace bracketed placeholders before relying on this commercially.

Subscriptions

Vantic Tools paid plans are billed in advance: Zone Map Pro at AUD/USD $5/month or $45/year, and Tools Pro at AUD/USD $12/month or $99/year. Your subscription renews automatically each billing period until cancelled.

Cancelling

You can cancel anytime from your billing page (via the Stripe customer portal). When you cancel, you keep Pro features until the end of your current billing period, then your account returns to the Free plan. We do not charge again after cancellation.

Refunds

Monthly charges are generally non-refundable for partial months, since you retain access for the full period you paid for.
If you were charged in error, or believe there's a billing problem, contact us within 14 days and we'll review it and refund where appropriate.
Nothing in this policy limits your rights under the Australian Consumer Law (or equivalent consumer protection laws in your country), including remedies for services that aren't of acceptable quality.

How to request

Email hello@vantick.com.au from the account in question. Include your username and the approximate charge date.